- 👤 SAT username and password (requested online with a DPI scan and a short video, or at a SAT office)
- 📱 Token or authenticator app (some procedures require 2FA)
- 📄 Your NIT on hand (needed to authenticate and to fill out forms)
- 💻 Computer or tablet (some functions do not display well on mobile)
Agencia Virtual SAT (agenciaVirtual.sat.gob.gt) is the official online portal of Guatemala’s tax authority (Superintendencia de Administración Tributaria). It lets you complete most tax procedures without visiting a physical office — update your RTU, file returns, issue FEL invoices, pay taxes, and download certificates.
Quick summary: Agencia Virtual SAT is free and available 24/7. With a NIT, you request your user online (DPI scan plus a short video) or at a SAT office; after that you can use it online from any country.
What can you do in Agencia Virtual SAT?
| Procedure | Typical frequency | Time online |
|---|---|---|
| Monthly VAT return | Monthly | 15-30 min |
| Annual income tax return | Annual (March) | 30-60 min |
| Update RTU (address, activities) | When something changes | 10-15 min |
| Issue FEL invoices | When you bill | 5 min/invoice |
| Pay taxes online | When you owe | 10 min |
| Download RTU registration certificate | When asked for it | Instant |
| Check tax status | Periodic verification | Instant |
| Generate Tax Solvency certificate | When asked for it | 5-10 min |
| SAT-2310 form (asset declaration) | Annual | 20-40 min |
| Digital NIT card | Once (download) | Instant |
How to register (first time)
You can request the account online. SAT’s requirements for an individual: have a NIT; a scan or photo of your valid original DPI, both sides (a foreigner without a DPI uses the data page of a valid passport); and an MP4 video of no more than 10 MB showing your face next to the document, saying your full name, the date of the request and “SAT”. No caps, sunglasses or masks. The process:
- On the SAT portal, open Agencia Virtual and choose “¿No tienes Agencia Virtual?”
- Confirm the security code within 4 hours, then upload the requirements within 72 hours
- Track the request under the RTU Digital request status
- Your first login: go to agenciaVirtual.sat.gob.gt and set your password
If your DPI or passport is not registered in RTU Digital, SAT asks you to go to a SAT office (see the SAT office directory). Guatemalans living abroad can request it online if their DPI is registered and up to date in RTU Digital (SAT FAQ, checked 24 September 2026).
Most-used procedures (quick step-by-step)
File monthly VAT
- Log in at agenciaVirtual.sat.gob.gt
- Menu “Declaraciones” → “Declaración Mensual de IVA”
- Select the period (previous month)
- The system automatically imports your issued + received FEL invoices
- Verify the totals, adjust if there are errors
- Submit the return → it generates the payment slip
- Pay via a linked bank (Banrural, Industrial, BAC, BAM, G&T)
Deadline: within the calendar month following the period (Ley del IVA art. 40).
Issue an FEL invoice
- Log in at agenciaVirtual.sat.gob.gt
- Menu “FEL” → “Emisión de Documentos”
- Enter the client’s details (NIT, name, address)
- List products/services + amounts
- Sign electronically → SAT generates the official DTE
- Download the PDF + XML to send to the client
Time per invoice: 3-5 minutes once you have learned the flow.
Get a Tax Solvency certificate
- In Declaraguate, fill in form SAT-8421 and pay Q30 at any bank
- SAT checks that you are current on your formal duties and have no outstanding debts
- SAT issues it within 3 business days of the payment
- Download it from the same SAT-8421 form you paid with
Time: up to 3 business days. If you have outstanding filings or debts, it is not issued (SAT, Solvencia Fiscal page and FAQ, checked 24 September 2026).
What NOT to do
- Do not share your username/password — there is no legitimate reason for anyone else to need access to your Agencia Virtual
- Do not use unofficial “SAT manager” apps — risk of credential theft and fake charges
- Do not reply to emails asking for your password — SAT NEVER asks for credentials by email/SMS/WhatsApp
- Do not wait until the last day of a filing window — VAT returns are due within the following calendar month and the annual income tax return by March 31
- Do not omit invoices — SAT cross-checks information with your clients and suppliers; they always find you
For the diaspora — managing SAT from the US
If you live in the US and keep economic activity in Guatemala (business, investment, professional activity):
- Agencia Virtual works 100% from the US — you only need your username, password, and a connection
- The first registration can be requested online if your DPI is registered and up to date in RTU Digital; otherwise it takes a visit to a SAT office
- For frequent FEL invoicing: use a dedicated computer or separate setup to avoid session problems
- Payments: if you have an active Guatemalan bank account, you pay directly from Agencia Virtual. If not, use Wise or Remitly to send funds to a relative who pays on your behalf
SAT support line
- Phone: 1550 (from Guatemala) or +502 2329-7070 (international)
- Hours: Monday to Friday 8 AM - 6 PM
- Email: webmaster@sat.gob.gt for technical problems with the portal
- Live chat: available inside Agencia Virtual during business hours
Related
- Declaraguate SAT — the companion portal for declaring and paying taxes
- CUI / NIT — direct lookup — check your NIT with your CUI, no login needed
- How to get a NIT — for foreigners who need to register
- RTU — Unified Tax Registry — to register your economic activity
- Monthly VAT return — the most frequent procedure in Agencia Virtual
- SAT vehicle sticker 2026 — annual vehicle circulation payment
- All SAT procedures — full directory