This page explains how to put an existing electricity meter in your name in Guatemala, for example after buying, renting or inheriting a property. If the property has no meter yet, that is a different procedure: new electricity service with EEGSA or Energuate.
The requirements come from the official pages and documents of EEGSA and Energuate, checked 21 October 2026.
Quick summary
| Item | EEGSA | Energuate |
|---|---|---|
| What it is | A new contract: the existing one is closed and another is made | A name change on an existing contract |
| Debt | Latest bill fully paid | No unpaid bills; payments up to date |
| ID | Copy of DPI (current, or proof of replacement) | DPI of the contract holder |
| Service reference | Correlativo and meter number (request letter) | Supply NIS |
| Proof of property | Ownership proof with cadastral address | Not requested on the page |
| Payment | New guarantee deposit | No charge mentioned on the page |
| Timing | At least 7 days before the meter reading, or once the month’s billing is loaded | No timing set on the page |
| Holder has died | A case in which EEGSA recommends the change | Death certificate, if applicable |
| Signing | Request letter; contract signed by the new user or an authorised person | Request signed at an Oficina Comercial |
| Channels | SIIAU portal, WhatsApp 2277-7000, Puntos Soluciones, consultas@eegsa.net | Oficinas Comerciales, WhatsApp 2385-2222, Facebook, APP ENERGUATE |
EEGSA: a name change is a new contract
EEGSA recommends a name change when a property gets a new owner or tenant, when the account holder has died or when a company name needs updating. Its requirements sheet says the change “implica la realización de un nuevo contrato” (means making a new contract): the existing contract is closed and a new one is signed. EEGSA says its requirements ensure the new contract keeps the same technical and commercial characteristics, with no disconnection during the process.
EEGSA requirements for a contract in the owner’s name
- Show the latest electricity bill fully paid.
- File at least seven days before the meter-reading date, or once the month’s billing has been loaded.
- Request letter with the current user’s and the new user’s names, NIT, phone number, a DPI copy (current, or proof of replacement) and the billing address if it differs from the installation address.
- Proof of ownership: deed, purchase contract, a subdivider’s letter or a current lease. It must show the cadastral address; if not, add the original document from the municipal cadastre department.
- New guarantee deposit, based on the declared load or calculated from kWh consumption. If you guarantee it with a bond (fianza), ask EEGSA for a letter stating the amount.
- If the new user cannot sign the contract: a letter from the new customer authorising another adult, and a DPI copy of the person signing.
For contracts in a company’s name, EEGSA also asks for a copy of the legal representative’s current appointment, the representative’s DPI and, if the representative does not sign, a letter authorising someone else plus that person’s DPI.
EEGSA’s request letter (2026 template)
EEGSA publishes a 2026 letter template addressed to Empresa Eléctrica de Guatemala, S.A. These are the fields it asks for:
| Template field | What you fill in |
|---|---|
| Place and date | Guatemala, day, month and year |
| Applicant | Your full name and DPI number |
| Service | Name it is registered under, correlativo number and meter number |
| Signature and contact | Signature, phone, email, DPI and NIT |
The previous holder’s deposit
EEGSA says the deposit refund is processed when a holder change or a final disconnection is filed. Only the account holder can request it, online.
Energuate: contract-holder change
Energuate calls the procedure cambio titular del contrato and applies it when a customer asks to change the name on an existing electricity contract. Its requirements:
- Show the DPI of the contract holder.
- Give the supply’s NIS (supply ID number).
- Update your phone numbers, email and NIT.
- The supply must have no unpaid bills.
- Sign the holder-change request at any Oficina Comercial.
- “Presenta acta de defunción (en el caso que aplique)” (bring the death certificate, where applicable).
- Be up to date on your payments.
Energuate’s page does not say whether the DPI is the outgoing or the incoming holder’s. If in doubt, call 2385-2222 before you go.
If the supply is in a company’s name
| Requirement | Detail (Energuate) |
|---|---|
| Company documents | Copies of the commercial and company registration (patente de comercio y de sociedad) |
| Legal representative | Copy of the appointment and DPI |
| SAT | Constancia de Inscripción ante la SAT, no more than 6 months old |
| Who files | The legal representative, or a person authorised by a letter authenticated by a lawyer, who also shows a DPI |
If you inherited the property
Energuate asks for the death certificate where applicable, and EEGSA lists the holder’s death among the cases for a name change. EEGSA also asks for proof of property showing the cadastral address. For the death and inheritance paperwork, see the death certificate and inheritance and succession guides.
Related guides
- New electricity service with EEGSA or Energuate
- Electricity reconnection with EEGSA and Energuate
- Guatemala electricity cost and calculator
Sources: Energuate, Cambio titular del contrato; EEGSA, Gestiones en línea, Requisitos para cambio de nombre en un contrato de servicio de energía eléctrica and 2026 name-change letter template. All checked 21 Oct 2026.