In short: a Guatemalan address has no street name you can alphabetise and no house number you can read as one number. The official format, per the Universal Postal Union’s Guatemala country file, is six lines, and the pieces a foreign form wants are not in the order a foreign form wants them. The 5-digit postcode splits into department / delivery office / distribution route. The department goes in the “state” box. And the thing everyone asserts about the hyphenated number — we could not source it, so it is not on this page.

The first Guatemalan address you are given will look like an error. 6a. Avenida "A" 10-13, zona 1 has a letter where a name should be, a hyphen where a house number should be, and a “zona” that is neither a district nor a postcode. Then a US checkout form asks for Street Address, City, State and ZIP, and none of your four pieces fit any of its four boxes.

It is not an error. It is a documented national format, published by the Universal Postal Union from Guatemala’s own designated postal operator. Here it is, decoded.

The official format: six lines, in this order

The UPU’s Guatemala country file — the reference international carriers work from — states the line order verbatim:

LineWhat goes on it (VERBATIM, UPU)
1“addressee’s name”
2“organization (if applicable)”
3“thoroughfare name, neighbourhood”
4“number of house, building (premises)”
5“postcode followed by municipality or rural locality”
6“name of country, ‘C.A.’ for Central America”

Source: Universal Postal Union, Postal Addressing Systems — Guatemala, document dated 11/2025, retrieved 2026-09-17.

Two structural facts follow, and they are the source of nearly all the confusion:

  1. The thoroughfare and the zona live on the same line (line 3), and the zona counts as the “neighbourhood” element. It is not a postcode and it is not a city district you can omit.
  2. The building, tower and apartment are a separate line (line 4) below the street — the opposite of the US convention, where the apartment number is usually appended to Line 1 or pushed into Line 2.

The UPU also specifies the physical layout: “Position of the address on the envelope: Bottom right-hand corner”, “Alignment of address lines: Left-aligned”.

Three official worked examples

These are the UPU’s own examples, with the UPU’s own element labels. Nothing here is constructed.

Home delivery

Luis Pérez                            <- addressee
6a. Avenida "A" 10-13, zona 1         <- thoroughfare + neighbourhood
Centro Vivo, torre 2, Apartamento 608 <- premises
01001 - Guatemala                     <- postcode + "-" + locality
GUATEMALA, C.A.                       <- country + geographical region

Organization delivery

Javier Maldonado Quiñonez                                  <- addressee
Ministro de Comunicaciones, Infraestructura y Vivienda     <- title
8va avenida 15 calle, zona 13                              <- thoroughfare + neighbourhood
01013 Guatemala                                            <- postcode + locality
GUATEMALA, C.A.                                            <- country + geographical region

Rural delivery

Andrés Padilla                        <- addressee
Carretera a El Salvador Kilómetro 25.5 <- thoroughfare + neighbourhood
Finca Parga, Lote 5                   <- premises
01065 Villa Canales, Guatemala        <- postcode + municipality + locality
GUATEMALA, C.A.                       <- country + geographical region

A fourth envelope in the same file shows the abbreviated style you will actually be handed in writing:

Sr. Raúl Rivera
18 Calle 5 - 60 Z.I
09001 - QUETZALTENANGO
GUATEMALA, C.A.

Note what that fourth one teaches: the zona can be abbreviated — the file writes it Z.I and never expands it, so we do not either — the hyphenated number can be written with spaces around the hyphen, and there is no premises line at all when there is no building to name.

What the examples show about the format

ElementWhat the official examples actually do
Avenida vs CalleBoth appear as the thoroughfare: “6a. Avenida”, “8va avenida 15 calle”, “18 Calle”
Ordinal styleInconsistent even officially: “6a.”, “8va”, and bare “18” all appear
Letter suffixesReal and load-bearing: Avenida "A" is a distinct thoroughfare from the plain avenida
The hyphenated numberWritten 10-13, and also 5 - 60 with spaces
ZonaWritten zona 1, zona 13, and abbreviated to Z.I — the file does not expand the abbreviation
Rural addressesHave no grid at all — a highway plus a kilometre marker, then the property name

On the hyphenated number, we are going to disappoint you. There is a widely repeated rule about what its two halves mean. We went looking for a primary source that states it — the UPU file, Correos de Guatemala’s site — and did not find one. The UPU file shows the format and never explains the derivation. Correos does not publish an explanation. So this page shows you the pattern and stops there, rather than repeating a rule we cannot stand behind. If you find the municipal nomenclature instrument that states it, tell us and we will publish it with the citation.

The postal code, decomposed

The UPU file states the format flatly: “5 digits to the left of the locality name (department), sometimes separated by a dash from the locality name.”

It then prints the code 0 9 0 0 1 with three labels bracketed beneath it, in this order:

OrderUPU’s label
First bracketdepartment
Second bracketdelivery office
Third bracketdistribution route

How many digits each bracket covers is a graphical detail of the PDF that we could not recover, so what follows is our reading of the four example codes, not the file’s own labelling: the department appears to occupy the leading two digits, because every code the file prints for a place in Guatemala department starts 01 and the one Quetzaltenango code starts 09.

The four codes that appear inside the file’s own examples:

CodePlace, per the UPU exampleDepartment digits
01001Guatemala, zona 1 (also the Palacio de Correos’ own address)01 = Guatemala
01013Guatemala, zona 1301 = Guatemala
01065Villa Canales, Guatemala department01 = Guatemala
09001Quetzaltenango09 = Quetzaltenango

We are not publishing a full code table, and the reason is worth stating: Correos de Guatemala’s own postal-code page (correos.gob.gt/codigos-postales/) returned HTTP 404 on 2026-09-17, and the UPU country file lists departments without codes. Four verified codes beat a hundred invented ones.

Notice also what 01001 vs 01013 implies: inside Guatemala City, the last two digits track the zona — zona 1 to 01001, zona 13 to 01013. That is a pattern across two official examples, not a rule we can cite, and we flag it as such.

The 22 departments — your “state” field

The UPU file lists them. These are the file’s strings exactly as it prints them, inconsistent accents and lower-case second words included — that inconsistency is the point, and normalising it here would hide it:

Alta verapazHuehuetenangoRetalhuleu
Baja verapazIzabalSacatepequez
ChimaltenangoJalapaSan Marcos
ChiquimulaJutiapaSanta Rosa
El PeténQuetzaltenangoSolola
El ProgresoQuicheSuchitepequez
EscuintlaTotonicapán
GuatemalaZacapa

Twenty-two, counted from the list as printed. When a form insists on a state or province, this is the list it wants — and “Guatemala” is both the country and a department, which is why so many forms end up with Guatemala, Guatemala, Guatemala.

Mapping it onto a foreign form

This is the part that actually costs you money, because a rejected address is a rejected delivery.

Form fieldWhat to putWorked from the UPU home-delivery example
Address Line 1Thoroughfare + hyphenated number + zona6a. Avenida "A" 10-13, zona 1
Address Line 2Building, tower, apartmentCentro Vivo, torre 2, Apartamento 608
CityMunicipality or localityGuatemala
State / Province / RegionDepartmentGuatemala
ZIP / Postal code5-digit code01001
CountryGuatemalaGuatemala

Practical notes, each of which follows from the format above rather than from any claim about a specific website:

  • Never drop the zona. It is the single most important routing element inside a Guatemalan city, and it is the one a foreign form has no box for. Keeping it on Line 1 is the whole trick.
  • The quotation marks in Avenida "A" are part of the thoroughfare’s official rendering in the UPU example. Many forms reject quotation marks; Avenida A is the safe fallback, and the letter itself must survive because it distinguishes two different avenues.
  • Accents will be stripped by many systems, and nobody is consistent about them. The UPU file itself prints Totonicapán and El Petén with accents but Sacatepequez, Solola, Quiche and Suchitepequez without — and writes “Alta verapaz” and “Baja verapaz” with a lower-case second word. If the official reference cannot keep them straight, neither will a checkout form: expect either spelling to be accepted, and do not assume a rejected address is about the accent.
  • Rural addresses have no grid. If your address is a kilometre marker on a highway plus a finca name, there is no Line 1 / Line 2 split to make. Put the highway and kilometre on Line 1 and the property on Line 2, as the UPU’s rural example orders them.

We are deliberately not telling you how any particular retailer’s checkout behaves — we have no source for that, and it changes.

If the goal is shipping from the United States, the address you actually type is usually not a Guatemalan one at all. The standard route is a Miami forwarding suite, which gives you a US address with a US ZIP and sidesteps this entire problem. That is covered in full at USA-to-Guatemala courier directory and shipping to Guatemala — including per-pound rates, which this page deliberately does not restate.

The postal operator, for when you need the real thing

UPU country filecorreos.gob.gt footer
Body“Dirección General de Correos y Telégrafos · Departamento Internacional”“Correos de Guatemala”
Address“7a Av. 12 - 11 Z1 · Palacio de Correos, ala Sur · 01001 Guatemala”“Palacio de Correos 7ma Avenida 12-11, Zona 1”
Telephone“Tel.: (+502) 2318 7700”“PBX: 1595” — with “WhatsApp: 2318-7700”
Hoursnot stated“Agencia Central 08:00 a 17:00 hrs · Oficinas Administrativas 08:00 a 17:00 hrs · Fardos Postales – SAT 08:00 a 16:00 hrs”

Both retrieved 2026-09-17. The two sources disagree about which number is the switchboard, so both are printed as published rather than reconciled. Note the third opening-hours row: the counter Correos labels Fardos Postales – SAT closes an hour before the rest of the building. What that counter handles, the site does not say.

Sources

Full capture ledger, including every claim we deliberately left out: content/research/how-guatemalan-addresses-work-2026-09-17.md.

Frequently Asked Questions

What does 10-13 mean in a Guatemalan address like 6a. Avenida A 10-13, zona 1?

It is the premises number, and it is written as two numbers joined by a hyphen rather than as a single house number. The Universal Postal Union’s official Guatemala country file prints exactly that address as a worked example and labels the whole string ‘6a. Avenida A 10-13, zona 1’ as thoroughfare plus neighbourhood, with the hyphenated pair sitting inside it. We looked for a primary source explaining how the two halves are derived and did not find one: the UPU file shows the format without explaining the rule, and Correos de Guatemala’s own site does not publish an explanation. Plenty of secondary sources assert a derivation. We are not repeating a rule we could not source.

What is the postal code format in Guatemala?

Five digits, placed to the left of the locality name. The UPU country file states it as ‘5 digits to the left of the locality name (department), sometimes separated by a dash from the locality name’, and prints the code 09001 with three bracketed labels beneath it, in the order department, delivery office, distribution route. How many digits each bracket covers is a graphical detail we could not recover from the file, so we do not state it as the file’s own labelling. The four codes in the file’s worked examples are 01001 (Guatemala City, zona 1), 01013 (Guatemala City, zona 13), 01065 (Villa Canales, Guatemala department) and 09001 (Quetzaltenango) — from which our own reading is that the department sits in the leading two digits, 01 for Guatemala and 09 for Quetzaltenango.

What do I put in the State and ZIP fields when a US website demands them?

The department goes in the state field and the 5-digit postal code goes in the ZIP field. Guatemala has 22 departments and the UPU file lists them all. The mapping problem is the street line, not the state line: the UPU format puts the thoroughfare and the zona together on one line and the premises on the next, while a US form expects Address Line 1 and Address Line 2. Put the thoroughfare, the hyphenated number and the zona on Line 1, and the building, tower and apartment on Line 2. That is the order the UPU’s own home-delivery example uses.

Do I even need a postal code in Guatemala?

For international post the UPU format includes it, and it is the field that routes your item once it reaches the country. For everyday domestic life it is close to irrelevant: what gets a courier or a driver to your door is the zona plus the thoroughfare plus the number, and Guatemalans routinely give addresses with no postal code at all. If a form demands one and you do not know yours, the department prefix followed by 001 matches the pattern of the UPU’s own examples for departmental capitals, but we cannot verify it for a specific address because no official full code list was published at the URL we checked.

Is there an official list of Guatemalan postal codes?

Not one we could reach. Correos de Guatemala’s postal-codes page at correos.gob.gt/codigos-postales/ returned HTTP 404 on 2026-09-17, and no lookup tool or downloadable list was found elsewhere on its site in that pass. The UPU country file lists the 22 departments but carries no code table. So this page publishes only the four codes that appear inside official worked examples, and says plainly that a complete verified list was not available.

Who is the official postal operator, and where is it?

The Dirección General de Correos y Telégrafos. The UPU file gives its international department as 7a Av. 12-11 Z1, Palacio de Correos, ala Sur, 01001 Guatemala, telephone (+502) 2318 7700. Correos’ own website footer gives the same building — ‘Palacio de Correos 7ma Avenida 12-11, Zona 1’ — with hours of 08:00 to 17:00 for the central agency and administrative offices, 08:00 to 16:00 for Fardos Postales-SAT, and lists PBX 1595 with 2318-7700 as a WhatsApp number. The two sources disagree on which number is the switchboard; both are printed here as each publishes them.