If you were admitted at an airport or seaport and received an electronic I-94, USCIS points you to the CBP website, not to a USCIS form, when you need a copy. Form I-102 is the paid fallback, and it is the wrong tool when CBP itself recorded the wrong information. This page sets out, from USCIS’s form page, instructions, fee schedule and filing-address page, which route fits which situation and what to send.
Quick summary: Flew or sailed in and got an electronic I-94? Get a paper copy, including a replacement, from www.cbp.gov/i94. File Form I-102 with USCIS only if you cannot get it there, or in the other situations the instructions list (no I-94 issued, a lost/stolen/mutilated record, or a lost/stolen/mutilated I-94 after you were granted an extension of stay or change of status). If CBP got your name, birth date, classification or admission date wrong, do not file I-102; go to a CBP port of entry or deferred inspection office. The fee schedule lists $560, plus a separate $24 I-94 fee when it applies. Pay from a US bank only. USCIS moved the mailing addresses on October 7, 2026; old addresses are accepted for forms postmarked by November 9, 2026.
Step one: find out whether your I-94 is electronic
USCIS’s I-102 page says that if you were admitted at an air or sea port of entry and received an electronic Form I-94, you should go to CBP’s Form I-94 webpage to get a paper version of your I-94, including a replacement, and follow the instructions CBP gave you. The I-102 instructions repeat it: you may visit www.cbp.gov/i94 to obtain a paper version of an electronic I-94, and only if you cannot obtain it from the CBP website may you get it by filing Form I-102 with USCIS.
The USCIS filing-address page says the same thing in its table: if CBP issued you an electronic I-94 at an airport or seaport, the place to go is the CBP website, not a USCIS lockbox.
We could not capture how the CBP retrieval site works step by step (it loads as an interactive application), so this page does not describe its screens.
Which route fits your situation
| Situation | Route the sources give |
|---|---|
| Admitted at an airport or seaport with an electronic I-94; you need a copy or replacement | CBP website, www.cbp.gov/i94 |
| You cannot obtain your electronic I-94 from the CBP website | Form I-102 with USCIS |
| Admitted at a port of entry (land, air or sea) and not issued an initial I-94, I-94W or I-95 | Form I-102 |
| Your I-94, I-94W or I-95 was lost, stolen or mutilated | Form I-102 |
| You were granted an extension of stay or change of status after admission and need a replacement of a lost, stolen or mutilated I-94 | Form I-102 |
| You were not issued an I-94 when you entered as a nonimmigrant member of the military | Form I-102 |
| CBP issued the record with incorrect information | Nearest CBP port of entry or deferred inspection office, not I-102 |
| USCIS made the error on the record | Form I-102, replacement for USCIS error |
USCIS describes the form as being for a nonimmigrant who needs a new or replacement Form I-94 or Form I-95. For I-94W records from airports or seaports, USCIS says they are only available if you were admitted on or before June 28, 2010; for land-border admissions the instructions allow an I-94W replacement or initial I-94W.
Wrong information on your record: CBP error or USCIS error
The I-102 instructions list being issued an I-94, I-94W or I-95 with incorrect information as one reason to file. The USCIS form page narrows that: if CBP issued the record with incorrect information (its examples are a misspelled name, incorrect date of birth, visa classification, or date of admission), you should not file Form I-102 and instead go to the nearest CBP port of entry or deferred inspection office. USCIS sends readers to CBP’s website for locations and hours.
If the mistake is USCIS’s, the fee schedule lists a $0 fee for a replacement for USCIS error (Part 2., Item Number 1.f.), and the evidence list asks you to attach your original form with a letter explaining the specific error and evidence verifying the correct information.
Fees on the current schedule
From USCIS Form G-1055, the fee schedule whose web page shows Last Reviewed/Updated 10/07/2026:
| Filing | Filing fee | Additional Form I-94 fee (Pub. L. 119-21 fee) |
|---|---|---|
| General filing (replacement or initial I-94) | $560 | $24, submitted separately from the filing fee |
| Replacement of a lost, stolen or mutilated I-94W or I-95 | $560 | Not charged |
| Initial I-94 for a nonimmigrant member of the US armed forces, a NATO armed forces or civil component participant, or a Partnership for Peace member under SOFA (Part 2., Item Number 1.g.) | $0 | $24, submitted separately from the filing fee |
| Replacement for USCIS error (Part 2., Item Number 1.f.) | $0 | Not listed |
The schedule we retrieved gives one general fee and does not split online and paper filing. It also does not list a separate biometrics fee for this form. Check G-1055 on the day you file; fees change.
How to pay
The USCIS Policy Manual says all payments must be made from a US bank and payable in US currency, and that USCIS rejects any payment issued from a foreign bank, including ACH, credit payments, debit card payments or paper-based payments. A dollar account at a bank in Guatemala is a foreign bank for this purpose. USCIS also rejects submissions without valid payment of the correct fee amount.
Where to mail Form I-102 (changed October 7, 2026)
USCIS says it changed the Form I-102 filing location on October 7, 2026, and will provide a 30-day grace period, accepting forms postmarked on or before November 9, 2026, that are sent to any prior filing location. The page does not say what happens after that date to forms sent to an old address.
| Your case | Where it goes |
|---|---|
| Filing I-102 together with another form | The filing location of the other form |
| Electronic I-94 issued by CBP at an airport or seaport | CBP website, www.cbp.gov/I94 |
| NATO or Partnership for Peace military member under SOFA seeking an initial I-94 | Through your foreign commander or designee to NATO/HQ SACT, 7857 Blandy Road, Suite 100, ATTN: Legal Affairs, Norfolk, VA 23551-2490 |
| I-102 filed by itself with a VAWA, T or U related underlying form | USCIS’s separate filing-address page for VAWA, T or U related forms, by where you live |
| All other filings | By the state where you are located (below) |
USCIS Dallas Lockbox, if you are located in Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia or the U.S. Virgin Islands:
- USPS: USCIS, Attn: NFB, P.O. Box 660867, Dallas, TX 75266-0867
- FedEx, UPS and DHL: USCIS, Attn: NFB (Box 660867), 2501 S. State Hwy. 121 Business Suite 400, Lewisville, TX 75067-8003
USCIS Phoenix Lockbox, if you are located in Alaska, Arizona, California, Colorado, the Commonwealth of Northern Mariana Islands, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, Wisconsin or Wyoming:
- USPS: USCIS, Attn: NFB, P.O. Box 21281, Phoenix, AZ 85036-1281
- FedEx, UPS and DHL: USCIS, Attn: NFB (Box 21281), 2108 E. Elliot Rd., Tempe, AZ 85284-1806
The instructions also say you must have a United States address to file this application.
What to send
From the USCIS I-102 page:
- No I-94 issued, or a lost or stolen record: a copy of your passport’s biographic page and a copy of the page showing your admission, or other evidence of your identity or claimed admission.
- Passport unavailable: a letter explaining why.
- Record or passport stolen: a copy of the police report, or a letter explaining why a police report is not available.
- Mutilated record: attach the damaged form.
- USCIS error: your original form, a letter explaining the specific error, and evidence of the correct information.
Do not send original documents unless the instructions or regulations specifically ask for them. USCIS may later ask for originals of copies you sent and says it returns them once no longer needed.
The form’s edition date is 04/01/24; USCIS says the edition date is at the bottom of each page of the form and instructions.
The Guatemalan angle
Two last names. The instructions ask for your full legal name and, if you have two last names, both of them. They add: «Only add a hyphen (-) between your last names if it is included as part of your legal last name».
Documents in Spanish. Any foreign-language document must come with a full English translation and a certification from the translator that the translation is complete and accurate and that the translator is competent to translate into English (USCIS Policy Manual, citing 8 CFR 103.2(b)(3)). The Manual also says: «A summary of a document prepared by a translator is unacceptable.» The USCIS sources we reviewed ask for this certification; they do not mention an apostille, and we found no Guatemala-specific exception. If you hire a translator, make sure the certification USCIS describes is included.
Civil documents. The I-102 evidence list does not specifically ask for a birth certificate. If you do use one, the State Department’s Guatemala page (written for visa applicants) says: «If you are the applicant, request birth certificates from RENAP (National Registry of Persons) and not from your city or town.»
No passport at hand. The evidence list says that if your passport is unavailable, you submit a letter explaining why. For more on Guatemalan passports for people living in the US, see our page on getting a Guatemalan passport from the US.
After you file
Once USCIS accepts the application it checks it for completeness; an incomplete application may be rejected or denied. USCIS may ask for more information or evidence, may call you to an interview at a USCIS office, and at the interview may take your biometrics to verify identity or update background and security checks. USCIS notifies you of the decision in writing.
What the sources do not say
The sources we retrieved do not give a processing time for Form I-102, how long a replacement record is valid, or whether a replacement changes your authorized stay. For questions about your status or registration duties, talk to an immigration attorney or accredited representative; our page on the US alien registration requirement for Guatemalans covers registration duties.
Frequently Asked Questions
I flew into the US and lost my I-94. Do I need Form I-102?
USCIS says that if you were admitted at an air or sea port of entry and received an electronic Form I-94, you should go to CBP’s Form I-94 webpage (www.cbp.gov/i94) to get a paper version, including a replacement. The I-102 instructions say that if you cannot obtain the I-94 from the CBP website, you may get it by filing Form I-102 with USCIS.
My I-94 has my name misspelled or the wrong date of birth. Can I fix it with Form I-102?
Not if CBP made the mistake. USCIS says that if CBP issued your I-94, I-94W or I-95 with incorrect information, such as a misspelled name, incorrect date of birth, visa classification or date of admission, «do not file Form I-102»; you need to go to the nearest CBP port of entry or deferred inspection office. If USCIS made the error, the fee schedule lists a $0 fee for a replacement for USCIS error.
How much does Form I-102 cost?
The USCIS fee schedule (Form G-1055, page last updated 10/07/2026) lists $560 for general filing, plus an additional Form I-94 fee of $24 if you are requesting a replacement or initial I-94. The $24 must be submitted separately from the filing fee. People replacing a lost, stolen or mutilated I-94W or I-95 do not pay the additional fee, and a replacement for USCIS error is $0.
Can I pay the fee from my bank account in Guatemala?
No. The USCIS Policy Manual says all payments must be made from a US bank and payable in US currency, and that USCIS rejects any payment issued from a foreign bank, including ACH, credit, debit card or paper-based payments.
I have two last names. How do I write them on Form I-102?
The I-102 instructions say to provide your full legal name and, if you have two last names, to provide both. They add: «Only add a hyphen (-) between your last names if it is included as part of your legal last name».
USCIS changed the I-102 address. What if I already mailed it to the old one?
USCIS says it changed the Form I-102 filing location on October 7, 2026, and will accept forms postmarked on or before November 9, 2026, that are sent to any prior filing location. The page does not say what happens to forms sent to an old address after that date, so use the current address.
