- Pensioner's valid DPI (not expired)
- IGSS pension number (on pay stub or proof)
- Birth month (the procedure window is that month)
- If abroad: address of the nearest Guatemalan consulate
- Last month's pension receipt (optional, to verify amount)
Quick summary: Survival verification is free and mandatory once a year (in the pensioner’s birth month). Without it, IGSS automatically suspends the pension the following month. It’s done in person at any IGSS office or, if you live abroad, at any Guatemalan consulate, which issues the consular survival certificate.
This procedure is exclusive to IGSS pensioners (old age, disability, survivor). If you are not yet receiving a pension but want to apply for the old-age pension, see IGSS old-age pension.
What Is Survival Verification
Survival verification (also called “proof of life” in other countries) is the annual procedure by which an IGSS pensioner confirms they are still alive and therefore retain the right to continue collecting their pension. It applies to all three types of IVS pension:
- Old-age pension (retirees age 60+ with 240 contributions)
- Disability pension (workers with total permanent disability)
- Survivor pension (spouse and children of a deceased worker)
IGSS suspends payment if the verification is not done within the birth month. The measure exists to prevent the continued collection of pensions for deceased persons, which is fraud.
Requirements
If you do the procedure in person in Guatemala
- Pensioner’s valid DPI (not expired)
- IGSS pension number (on pay stub or proof of pension)
- Last month’s pension receipt (optional, helps locate your file)
If you do the procedure from abroad (diaspora)
- Valid DPI or passport
- IGSS pension number
- Appear personally at the Guatemalan consulate — no representative accepted
- Pay the consular fee (if applicable — varies between USD 0 and USD 30 by consulate)
Step-by-Step: In-Person Verification in Guatemala
- Confirm your month — it’s your birth month
- Find the nearest IGSS office — any IGSS office nationwide accepts the procedure (you don’t have to go to the unit where you started your pension)
- Arrive with a valid DPI — without DPI it can’t be done (if expired, renew at RENAP first)
- Go to the “Pensionados” or “Comprobacion de Supervivencia” window — request the form or ask the greeter to direct you
- Sign the verification form in front of the official — the signature confirms you are alive and conscious
- You receive an immediate certificate — keep it as backup, although IGSS records electronically
- The procedure is recorded instantly and your next month’s pension continues normally
Step-by-Step: Verification from Abroad
- Find the nearest Guatemalan consulate — see consulate directory (Los Angeles, New York, Houston, Chicago, Washington DC, Miami, San Francisco, among others)
- Call or write the consulate to request an appointment and confirm specific requirements (some require an appointment, others accept walk-ins)
- Appear personally at the consulate with a valid DPI or passport and your IGSS pension number
- Request the “consular survival certificate” — the consular official verifies your identity and issues the official document
- The consulate sends the certificate to IGSS by official email or diplomatic pouch — some consulates give you a copy to send yourself
- IGSS processes the verification in 5-15 business days — during that time the pension stays active
- Keep a copy of the consular certificate for your records
From the USA: How to Verify While Living Abroad
If you live in the U.S. and collect an IGSS pension in Guatemala, this is probably the only annual interaction tying you to the system. Without it, you lose the pension. Specifics for the U.S. diaspora:
| City | Guatemalan Consulate | Time to send to IGSS |
|---|---|---|
| Los Angeles | 1605 W Olympic Blvd, Suite 800 | 7-10 days |
| New York | 57 Park Ave, Lobby Floor | 7-10 days |
| Houston | 1601 Westheimer Rd | 5-7 days |
| Chicago | 27 N Wacker Dr, Suite 405 | 7-10 days |
| Washington DC | 2220 R St NW | 5-7 days |
| Miami | 4690 NW 7th St | 5-7 days |
| San Francisco | 870 Market St, Suite 667 | 7-10 days |
Recommendations for the diaspora:
- Don’t wait until the last day of your birth month — schedule the consular appointment 2-3 weeks ahead
- Confirm with the consulate that your DPI or passport is valid (expired ones not accepted)
- Keep your phone and email up to date in the IGSS portal — notices arrive there
- Designate a representative in Guatemala with a special power of attorney so they can help if the pension is suspended and you need to reactivate quickly
- Keep your consular receipts for at least 3 years
See the full guide on how to collect an IGSS pension from abroad to understand the entire workflow.
Cost and Timing
| Item | Detail |
|---|---|
| IGSS procedure cost | Free (Q0) |
| Consulate cost (abroad) | Variable USD 0 - USD 30 by consulate |
| Frequency | Annual (birth month) |
| In-person time in Guatemala | 30-60 minutes |
| Time at consulate | 30-90 minutes |
| IGSS processing time | Instant in person / 5-15 days from abroad |
| Validity | 12 months from the procedure |
Common Errors
Details
This happens often: the SMS or letter notice doesn’t arrive because the phone or address on file is outdated. To reactivate the pension, the pensioner must appear at any IGSS office with a valid DPI and complete the verification. Once reactivated, missed months are paid retroactively without surcharge. Use the visit to update your phone and address in the system.
Details
No. IGSS requires a valid DPI. You must first renew the DPI at RENAP (Q85 + 5-10 business days). If you live abroad, you can renew the DPI at the same Guatemalan consulate where you’ll do the verification (some consulates offer both services the same day). A valid passport can substitute for the DPI only at consulates, not at IGSS offices inside Guatemala.
Details
For cases of severe physical disability or bedridden pensioners, IGSS offers home visit. A family member must call 1522 or go to the nearest IGSS office with the pensioner’s DPI and a medical certificate of the inability to travel. IGSS schedules a home visit by an officer (no cost) and the verification is recorded the same day. Scheduling takes 5 to 20 days.
Details
If you did it up to 30 days before your birth month, IGSS usually accepts it and schedules the next verification for the following year in the correct month. If you did it months earlier, you’ll be asked to repeat it in the proper month. To avoid confusion, call 1522 before the procedure and confirm your verification month (which in some cases isn’t exactly your birth month due to file specifics).
Related Procedures
- IGSS Guatemala — full guide — understand the system and the programs
- IGSS old-age pension — how to apply for retirement pension
- IGSS disability pension — for total permanent disability
- IGSS survivor pension — benefits for the family after death
- IGSS proof of contributions — verify your history
- DPI renewal — requirement to do verification
- Guatemala consulate directory — to do verification from abroad
- IGSS hub — all procedures