OFFICIAL PORTAL ACCESS
IGSS CAMIP — Pensioner Care
Go to igssgt.org
To book a CAMIP appointment, bring:
  • Valid DPI
  • IGSS pensioner carnet (issued upon receiving pension)
  • IGSS pension resolution or recent pension payment certification
  • Relevant medical history (current medications, prior diagnoses)
  • List of medications currently taken
Cost: Free (included with IGSS pension) · Appointment: Call 1522 · Requirement: Be an IGSS pensioner

CAMIP — Centro de Atencion Medica Integral para Pensionados — is the IGSS specialized clinic for retired persons. When a person ends active working life and obtains an IVS pension, IGSS does not abandon them: it transfers them to CAMIP, where they receive care adapted to the needs of the elderly and to the most common chronic diseases of older adults.

CAMIP quick summary: IGSS clinic exclusively for pensioners — retirees by old-age, disability, or survivorship. Care in geriatrics, cardiology, endocrinology, ophthalmology, mental health. Free (included with pension). Requires being an IGSS pensioner — does not apply to active affiliates nor to those who only have a foreign pension (US Social Security).

Data verified against IGSS portal (igssgt.org), Decreto 295, and Acuerdo 1257 — May 2026. For exact CAMIP hours and address, consult 1522.

CAMIP — Why It Exists as a Separate Program

IGSS operates many hospitals and clinics, but care for the elderly has special characteristics justifying a dedicated clinic:

  • Multiple chronic diseases — diabetes + hypertension + cholesterol + arthritis in the same person is frequent
  • Sustained medication — the elderly take 4-8 different medications, require constant adjustment
  • Reduced mobility — long wait times are problematic
  • Polypharmacy and interactions — need for doctor who sees the complete picture
  • Mental health — depression, anxiety, cognitive decline require a different approach
  • Fall risk — prevention is key

CAMIP concentrates these capabilities in one location, with wait times typically shorter than a general IGSS hospital, doctors with geriatric profile, and adapted routines (seated lines, priority service).


Typical CAMIP Services

ServiceAvailable at CAMIP
Geriatric internal medicine consultationYes
Cardiology (hypertension, heart failure control)Yes
Endocrinology (type 2 diabetes)Yes
Rheumatology (arthritis, osteoporosis)Yes
Ophthalmology (cataracts, glaucoma)Yes
Otorhinolaryngology (hearing)Yes
Psychiatry/Psychology (depression, dementia)Yes
Nutrition for elderlyYes
Pharmacy (basic formulary)Yes
Lab exams (blood, urine, lipid panel, A1C)Yes
Major surgeryNo (referred to IGSS General Hospital)
Severe emergenciesNo (referred to Accidents or General Hospital)
Maternity / PediatricsNo (population does not apply)

For cases CAMIP does not handle directly (major surgery, severe emergencies, oncology), the pensioner is referred from CAMIP to the corresponding IGSS hospital — the system works in network.


How to Become a CAMIP Beneficiary

To access CAMIP, you must be an IGSS pensioner. There are three routes:

Route 1: Old-Age Pension

Formal work with IGSS contributions during your working life, reach age 60 + 240 monthly contributions, apply for old-age pension under IVS program. Upon receiving the pension, you automatically have CAMIP access.

Old-Age Pension Detailed →

Route 2: Disability Pension

Active worker who suffers permanent incapacity — can access disability pension before age 60 with minimum 36 contributions and IGSS medical certification. Upon being pensioned, you have CAMIP access.

Disability Pension Detailed →

Route 3: Survivor Pension

Widow/widower, minor children, or dependent parents of a deceased contributor — under certain conditions receive survivor pension. The pensioned widow also has CAMIP access.

Survivor Pension Detailed →

The Complete IVS Framework

CAMIP is part of the continuous medical coverage that IGSS grants to pensioners under the IVS Program — the pension column. To understand the full system:

IVS Program — Complete Overview →


CAMIP and the Diaspora — Special Cases

Case 1: Guatemalan with IGSS Pension Living in the USA

If you receive an IGSS pension (contributed in Guatemala and retired) but now live in the USA, you retain CAMIP eligibility — but only when you travel to Guatemala. Care is in-person, not telemedicine. The pension continues to be paid in quetzales to your Guatemalan account or via a representative with power of attorney.

Case 2: Guatemalan Returning from USA Without IGSS Pension

If you worked only in the USA (contributed to Social Security but not to IGSS), you have NO access to CAMIP — the US Social Security pension does not grant IGSS services. Options:

  • If you will live permanently in GT: affiliate as a voluntary IGSS member for EMA medical coverage at general hospitals. CAMIP is out of reach until you have your own pension.
  • Private supplemental insurance: local plans (BUPA, Pan American Life) or international (Cigna Global, GeoBlue) — see options at Healthcare Guatemala.
  • Direct payment at private hospitals — Centro Medico, Herrera Llerandi, etc. Costs 70-90% lower than in the USA but significant vs Guatemalan retirement income.

Returning Healthcare Transition →

Case 3: Combined Pension IGSS + US Social Security

If you contributed in both Guatemala and the USA, you can receive both pensions simultaneously (Guatemala and US have NO Totalization Agreement, so contributions do not add up — but they do not subtract from each other either). If you meet the 240 IGSS contributions, you receive IGSS pension and have CAMIP access — regardless of your US pension.

Case 4: Spanish Pensioner (Iberoamerican Convention)

If you contributed in Spain and Guatemala, you can use the Iberoamerican Convention to totalize periods. If you accumulate 240 combined contributions, you qualify for proportional IGSS pension (pro-rata pension) and obtain CAMIP access.

Migrant Worker IGSS — Iberoamerican Convention →


Practical Tips for Pensioners

Recommendations for the CAMIP Visit

  1. Arrive early — most consultations are morning. Arriving at 7:00-7:30 reduces wait.
  2. Bring updated medication list — IGSS doctor does not have access to external pharmacy history. Write down name + dose + frequency.
  3. Pensioner carnet always — without the IGSS pensioner carnet, you are not seen.
  4. Request copy of clinical file annually — useful if you ever must consult a private doctor.
  5. Use the medication service — pick up the entire prescription same day to avoid return trips.

What is NOT Covered at CAMIP

  • Specialties without IGSS agreements — advanced physiotherapy, alternative therapies, cosmetic dental
  • Medications outside the basic formulary (some modern Alzheimer drugs, biologics for rheumatoid arthritis, etc.) — can be requested via special procedure (slow process)
  • Cosmetic surgery — not health-related
  • Extended hospice or palliative care services — limited availability, hospital-dependent
  • Highly specialized exams (advanced genetics, certain tumor markers) — only if referred by clear medical need

Common Mistakes with CAMIP

1. Attending without pensioner carnet. The carnet is issued upon pension grant. Without it, you are not seen. If lost, process replacement before appointment.

2. Expecting CAMIP to serve the non-pensioned wife. Only the pensioner has full access. The wife, unless pensioned in her own right or by survivorship, does NOT have automatic CAMIP care.

3. Believing US Social Security pension provides access. No. Only the IGSS pension grants CAMIP. For returnees without IGSS pension, options are voluntary affiliation or private insurance.

4. Not updating contact information. If you change address or phone, update with IGSS — rescheduled appointments or exam results may not reach you.

5. Assuming CAMIP covers emergencies. CAMIP is for scheduled consultations and chronic follow-up. For acute emergencies, go to the Accidents Hospital or General Hospital of IGSS.


Official Resources

  • IGSS Contact Center: 1522 (free Guatemala) — book CAMIP appointments
  • PBX: 2412-1224 / 2297-1224
  • Central address: 7a. Avenida 22-72 Zona 1, Guatemala City
  • Portal Afiliado
  • Main site: igssgt.org