Quick summary: the contributions your employer paid to IGSS can be checked online in the Portal del Afiliado with a username and password. IGSS warns that the lookup only includes data reported through the Planilla Electrónica, which has been mandatory since July 2015 — months your employer reported another way do not show there. For a pension, IGSS does not ask for a contribution certificate but for the Historial Laboral form (IVS-102) listing every employer since March 1977. Questions about your contributions: PBX 2412-1111, 2412-1345 or 2413-1347 (Oficinas Centrales). Free.

Verified 1 October 2026 against IGSS’s Consulta de Cuotas page, the Portal del Afiliado login page, the IGSS FAQs on Planilla Electrónica and affiliates, the old-age pension requirements sheet (August 2026) and Acuerdo 1124.

Correction, 1 October 2026. An earlier version of this page said a constancia de cotizaciones is requested at any IGSS office with your DPI and issued in 1-5 business days, and cited Decreto 295 arts. 27-28 and 37-38 as its legal basis. We did not find those facts on the IGSS pages we checked (listed below); the route IGSS publishes today is the online lookup in the Portal del Afiliado. The page was rewritten from those sources. See our corrections policy.

Checking online

  1. Go to the Portal del Afiliado.
  2. No account yet? Use Solicitar Usuario Aquí. Our Portal del Afiliado guide walks through registration and the common errors.
  3. Log in. IGSS’s Consulta de Cuotas page describes it as the way to see the detail of your registered contributions.
  4. Forgot your password? The login page has a recovery option and lists the Call Center 1522, extensions 1200-1205.

The lookup is online, with your username and password.

What the online lookup does NOT show

IGSS’s own warning on that page: the data shown in the lookup only includes what came from the Planilla Electrónica. The Planilla Electrónica is how employers file and pay the social security payroll online; per IGSS’s FAQ it has been mandatory since July 2015 (Acuerdo 2/2014 de Gerencia, signed 10 March 2014).

For earlier years, the IGSS pages we checked do not describe an over-the-counter contribution certificate. What IGSS does require, when you apply for the old-age pension, is the Historial Laboral form (IVS-102) detailing every employer and date you worked for from March 1977 to the application date, completely filled in. Build it early from contracts, employment certificates and pay stubs.

What counts as a month of contribution

From the pension regulation (Acuerdo 1124):

  • One month of contribution equals one calendar month (art. 28).
  • Months in which you drew an IGSS daily subsidy (sick, maternity or accident leave) count as contribution periods (art. 28).
  • For a pension, the contributions counted are those reported on the social security payroll, including those recognised through a debt-acknowledgement agreement your employer signed with IGSS (art. 40 bis).

How many contributions each benefit needs

BenefitRequirementSource
Medical care (worker)4 contributions within the last 6 months (one per month)IGSS affiliates FAQ
Old-age pension240 months of contribution + age 60Acuerdo 1124 art. 15; IGSS old-age page
Disability pension36 months of contribution in the 6 years before the first day of disabilityAcuerdo 1124 art. 4
Voluntary IVS contributionAt least 12 months in the last 36 calendar monthsAcuerdo 1124 art. 35
Asignación única (age 60, no pension right)At least 12 months of contributionAcuerdo 1124 art. 19

After leaving a job, a worker keeps 2 months of medical-care entitlement, per IGSS’s FAQ (Acuerdo 466 art. 17 b).

Check the reported salary too

The old-age pension is calculated on the average salary of the 60 months of contribution before you apply (Acuerdo 1124 art. 29, capped at Q9,000). If an employer reported less than you earned, the pension comes out lower — compare each month against your pay stubs.

If a month or an employer is missing

  1. Gather proof you worked that period: contract, pay stubs showing the IGSS deduction, employment certificate.
  2. Call IGSS Oficinas Centrales on the numbers its Consulta de Cuotas page lists: PBX 2412-1111, 2412-1345 or 2413-1347.
  3. If the employer deducted IGSS but did not report it, you can also file a labor complaint with the Ministry of Labor.

Acuerdo 1124 requires employers to give IGSS the social-security data it requests (art. 52), with fines of Q500 to Q1,000 when they do not (art. 58). Contributions an employer regularises through a debt-acknowledgement agreement count toward the pension (art. 40 bis).

Sources

  1. IGSS, Consulta de Cuotas, read 1 October 2026.
  2. IGSS, Portal del Afiliado login page, read 1 October 2026.
  3. IGSS, FAQ: Planilla Electrónica, read 1 October 2026.
  4. IGSS, FAQ: Affiliates, read 1 October 2026.
  5. IGSS, Old-age pension requirements sheet, updated August 2026.
  6. IGSS, Acuerdo 1124 with reforms to 13 September 2021, arts. 4, 15, 19, 28, 29, 35, 40 bis, 52 and 58.