FREE PROCEDURE - URGENT: file as soon as possible

  • DIGECAM portal: https://digecam.mil.gt/tramites
  • Cost: Q0 (FREE)
  • Time: No time published in the DIGECAM requirements; file promptly
  • Appointment and delivery channel: confirm with DIGECAM

You will need before starting:

  1. Valid DPI (national ID) of the holder
  2. Firearm data: brand, model, caliber, serial number
  3. Possession Card number and/or Carry License number
  4. Place, date, and description of the theft or loss
  5. Photocopy of the PNC or MP complaint
  6. Internet access or smartphone

TL;DR: If your registered firearm is stolen, robbed, or lost, you must report it to the PNC or the Public Ministry and notify DIGECAM as soon as possible (Art. 66 LAM gives no deadline in hours; do it the same day). It is FREE, with requirements available at https://digecam.mil.gt/tramites. The certificate documents the filing; Art. 66 does not establish automatic release from liability. In parallel, file a PNC police report. Your legal obligation arises from Article 66 of the Firearms and Ammunition Law (Decree 15-2009).

What is the theft, robbery, or loss notice?

The DIGECAM notice is the official notification that the legal holder of a firearm must file when it is stolen, robbed, lost, or destroyed. Its function is to:

  1. Document the theft or loss; Art. 66 does not establish automatic release from liability.
  2. Activate the database of reported firearms so PNC and MP can identify the firearm if seized.
  3. Leave regulatory record that the holder fulfilled the obligation under LAM Art. 66.

The notice is FREE and MANDATORY. The law sets no deadline in hours, but you should file it as soon as possible (ideally the same day you discover the loss). If you cannot file personally, ask DIGECAM how to authorize a representative.

It is different from:

Requirements

  • Valid DPI (national ID) of the firearm holder
  • Complete firearm data:
    • Brand (example: Glock, Smith & Wesson, Beretta, Bersa)
    • Model
    • Caliber (9mm, .38, .380, .22, etc.)
    • Complete serial number (CRITICAL)
  • Individual Possession Card number (prior DIGECAM registration)
  • Carry License number (if applicable)
  • Incident details:
    • Exact location (address, zone, department)
    • Approximate date and time
    • Circumstances (street robbery, home burglary, lost in taxi, etc.)
  • Photocopy of the complaint filed with PNC or MP (DIGECAM requirement, checked 2 November 2026)
  • Internet access (computer, phone) to consult the requirements

Don’t have the exact firearm data? Some holders do not remember the serial number. Go to DIGECAM or check your Possession Card or Carry License saved at home. If you do not have those either, ask DIGECAM how to supply the missing details. The important thing is to file the notice as soon as possible.

Step-by-step

  1. Act the moment you notice the incident. The law sets no deadline in hours, but the sooner you file, the better protected you are. Check the available filing channel.

  2. Gather the firearm data. Find your Possession Card (DIGECAM) or Carry License where brand, model, caliber, and serial number appear. If you cannot find them, write down what you remember: the notice can be expanded later.

  3. File the complaint with PNC or MP. Obtain a copy for DIGECAM: its theft/loss notice requirements explicitly require it.

  4. Enter the DIGECAM portal. In your browser go to https://digecam.mil.gt/tramites and select “Theft, Robbery or Loss Notice of Firearm”. Check the requirements and delivery channel. If the option does not appear, type it in the internal search bar.

  5. Complete the DIGECAM notice form with holder, firearm and incident details. Attach a photocopy of the PNC or MP complaint; do not replace it with a pending number.

  6. Submit the form and complaint copy through the channel DIGECAM indicates. Request and retain proof of filing.

  7. Keep the complaint copy and proof of filing with DIGECAM. Art. 66 requires the PNC or MP report and submission of a copy to DIGECAM.

  8. Keep both documents. DIGECAM notice and PNC report. If the firearm appears in another crime at any point, they document compliance with the reporting obligation.

Cost and timing

ItemDetail
CostQ0 (FREE) - no payment
Legal deadlineThe law sets no deadline in hours (Art. 66 LAM); file as soon as possible
Procedure timeNot published in DIGECAM requirements (2 November 2026)
ModalityConfirm delivery channel with DIGECAM
ResultProof of filing; confirm format with DIGECAM
ValidityIndefinite (permanent registration in DIGECAM)
Penalty for non-complianceNone set by the LAM — Art. 66 attaches no fine. The exposure is evidentiary: until you report it, the firearm stays registered to you

Common errors

Waiting for the PNC report to file the DIGECAM notice

DIGECAM requires a photocopy of the complaint filed with PNC or MP. File that complaint and submit its copy with the DIGECAM form; the requirements do not provide for replacing it with a pending number (checked 2 November 2026).

Paying a broker to file the notice

IT IS FREE. There is no payment slip at DIGECAM for this procedure. Distinguish the procedure from any private service you hire. The form is public, accessible, and simple. If you need help, call the DIGECAM call center (number at https://digecam.mil.gt) or ask a family member to fill the form for you.

Forgetting to save the digital certificate

Keep the proof of filing you receive and the complaint copy. Art. 66 sets no deadline in hours. Scan both, save them in email or cloud, and print a physical copy for your personal file.

Falsely reporting a theft or loss

A false theft report can have criminal consequences. Article 264 concerns special cases of fraud, not a general offense of misappropriation; the applicable offense and penalty require assessment of the facts.

Not including serial number in the notice

The serial number is the CRITICAL data. Without it, DIGECAM cannot add the firearm to the wanted database, and PNC cannot identify it if seized. If you don’t remember it, look in your Possession Card, Carry License, or request it at DIGECAM office citing your DPI.

The Firearms and Ammunition Law (Decree 15-2009), particularly Article 66, establishes:

  • Article 66 (LAM) — Theft or loss of firearms: Anyone holding a duly registered firearm that is stolen or lost for any cause must give notice to the National Civil Police or the Public Ministry, filing a copy with DIGECAM. You must also give immediate notice to the same institutions if the firearm reappears. The article sets no deadline in hours and attaches no fine — earlier versions of this page stated a “Q500-Q2,000 fine”; no such penalty appears in the LAM. The real reason to file promptly is evidentiary, not monetary: until you report it, the firearm remains registered to you.

  • Article 123 (LAM): Carrying a civil or sporting firearm without a DIGECAM license is punished with 8 to 10 years’ non-commutable prison plus seizure. This is the exposure a prompt theft notice protects you from: your notice, with its date, is the evidence that the firearm left your control. (Art. 122 covers army-exclusive bladed weapons and does not apply here.)

  • Safe storage — a recommendation, not a LAM duty: the Firearms and Ammunition Law contains no general secure-storage article for civil firearms. Art. 65 governs collection firearms, and Art. 69 covers depositing a firearm with a third party (in writing, notified to DIGECAM within 3 business days). Storing the firearm in a safe, unloaded, with ammunition separate and out of reach of children is sound practice and reduces the chance of exactly this theft — but it is not a statutory obligation, and no LAM sanction attaches to failing it.

  • False reports: the applicable Penal Code offense and penalty depend on the facts; Article 264 is not a general misappropriation provision.

  • Penal Code Art. 322 (ideological forgery): Falsely filling the notice form constitutes an additional offense with prison 2-6 years.

Penalties

InfractionSanctionLegal basis
Failing to report the theft or loss of the firearmNo fine in the LAM. The firearm stays registered to you, so you carry the evidentiary burden if it resurfacesLAM Art. 66
Carrying a civil or sporting firearm without a licensePrison 8-10 years, non-commutable + seizureLAM Art. 123
Falsely reporting a theftDepends on the applicable offense and factsPenal Code; obtain case-specific legal advice
Falsifying data on the formPrison 2-6 yearsPenal Code Art. 322
Failing to notify that a recovered firearm has reappearedBreach of the Art. 66 duty (the LAM sets no specific fine)LAM Art. 66

Parallel flow: PNC police report and replacement

File the complaint with PNC or MP and submit a copy to DIGECAM (Art. 66). Then follow the applicable procedures:

StepProcedureCostWhereResult
1 (urgent)PNC or MP complaintFreePNC substation or MP prosecutorCopy of the complaint
2 (without delay)DIGECAM notice with complaint copyFreehttps://digecam.mil.gt/tramitesProof of filing
3 (afterward)DIGECAM License ReplacementSee DIGECAM costs pageAppointment at DIGECAM officeNew Carry License
4 (afterward)Remove firearm from the licenseSee DIGECAM costs pageAppointment at DIGECAM officeLicense with firearm removed

Important: the PNC police report and the DIGECAM notice are independent. PNC investigates the criminal offense of the theft; DIGECAM manages the regulatory registry. Comply with both. Art. 66 requires a copy of the PNC or MP report to be submitted to DIGECAM; it does not establish immunity from criminal liability.