Fee data last hand-checked 16 May 2026 — not scraped. No Guatemalan bank publishes its fee schedule in a machine-readable form and SIB blocks automated clients, so these figures are read off bank material by a person and re-checked periodically. What is refreshed daily in the underlying feed: the Banguat exchange rate used for the USD conversions, the Banguat policy and system-average interest rates, and a liveness check on every bank link on this page. Methodology reading: /methodology/ and /how-we-calculate-scores/.
TL;DR
- Banco Industrial (BI) wins the Tourist ATM Friendliness Score with 94.5/100 — largest network, standard fees, best foreign customer service.
- 7 of 8 banks charge Q25 minimum and Q35 maximum per international withdrawal. Vivibanco is the most expensive (Q30-Q40). 🔴 BAM publishes no international-card ATM fee — corrected Aug 31, 2026, the “lowest cap (Q30)” we used to print here is not sourced anywhere and has been withdrawn.
- All banks accept Visa, MasterCard, Plus, and Cirrus/Maestro. American Express only works at BAC, BI Zone 10/14, and a few premium ATMs.
- Withdraw Q2,500-3,000 per transaction (fewer transactions, less stacked fees).
- NEVER accept DCC (Dynamic Currency Conversion) — the markup is 4-8% worse than your bank’s conversion.
- Charles Schwab Investor Checking reimburses all ATM fees worldwide — it’s the best card for Guatemala travel.
How ATM fees stack up in Guatemala — what tourists and diaspora actually pay
When you pull cash from a Guatemalan ATM with a foreign card, you pay up to three separate fees:
- Guatemalan bank fee (ATM operator): Q25-Q35 typical. Deducted from the withdrawal or shown as a separate charge.
- Your home bank’s fee (Chase, Bank of America, Wells Fargo, etc.): $2-$5 USD per international ATM transaction. Some banks like Charles Schwab reimburse this fee.
- Currency conversion markup (1-3%) on the Banguat rate, applied by your home bank when converting GTQ to USD. On a Q3,000 withdrawal that’s $4-$12 USD invisibly added.
Real example: Q3,000 withdrawal (~$388.60 at Banguat rate) at a BI ATM with a Chase Sapphire card:
- BI fee: Q35 (~$4.53)
- Chase fee: $5.00
- Chase conversion markup ~2%: ~$7.77
- Total cost: $17.30 on a $388.60 withdrawal = 4.45%
With a Charles Schwab card the same withdrawal costs only the markup (~1%) = $3.90 = 1.0%. Difference: $13.40 saved per withdrawal, or $268 saved per month if you pull twice a week.
Bank-by-bank ATM fee table
Daily scraping data from Guatemalan banks. Reference exchange rate: Q7.62/USD (May 16, 2026).
| Bank | Own ATM | Other bank GTQ | International card | Receipt prints | ATMs |
|---|---|---|---|---|---|
| Banco Industrial (BI) | Free | Q5-Q10 | Q25-Q35 (~$3.24-$4.53) | GTQ | 2,500+ |
| Banrural | Free | Q5-Q10 | Q25-Q35 (~$3.24-$4.53) | GTQ | 2,000+ |
| BAM | Q5 (5B network; Q7.00/Q10.00 tiers per Cuenta Fácil page) | Not published | Not published | GTQ | Not published (Red 5B) |
| G&T Continental | Free | Q5-Q10 | Q25-Q35 (~$3.24-$4.53) | GTQ | 600+ |
| BAC Credomatic | Free | Q7-Q12 | Q25-Q35 (~$3.24-$4.53) | GTQ | 300+ |
| Banco Promerica | Free | Q5-Q10 | Q25-Q35 (~$3.24-$4.53) | GTQ | 200+ |
| Ficohsa | Free | Q5-Q10 | Q25-Q35 (~$3.24-$4.53) | GTQ | 300+ |
| Vivibanco | Free | Q5-Q10 | Q30-Q40 (~$3.89-$5.18) | GTQ | 100+ |
Key observation: the Q25 floor and Q35 ceiling are virtually universal because most ATMs settle through the 5B interbank network, and Vivibanco penalizes at Q30-Q40. 🔴 Corrected Aug 31, 2026 — BAM no longer stands out on a Q30 cap, because no such cap is published. BAM publishes no international-card ATM fee at all. The two ATM fees it does publish are for its own account holders on the Cuenta Fácil page: the first two 5B transactions are free, then Q5 per additional 5B transaction, and Q7.00 for withdrawals at ATMs outside Red 5B. A Q10.00 figure also appears on that page — it is the cost of having your monthly statement delivered on paper, not an ATM tier, and it should never be quoted as one.
Why does BI cap at Q35 if Banrural also caps at Q35? — cohorts and use case
If nominal fees are nearly identical, the real difference is which ATM is closer and which one won’t cause problems. That’s why our Tourist ATM Friendliness Score weights network + service + acceptance + English UX, not just price. Optimal selection depends on cohort:
| Cohort | Recommended banks | Reason |
|---|---|---|
| First-time tourist | BI, BAM | ATMs at airport, Zone 10, Antigua, and tourist hubs. English-speaking staff. Minimum friction. |
| Diaspora visiting family | Banrural, BI | Rural town ATMs (Banrural 3,500+ branches). Family can pick up remittances at any Banrural branch. |
| Expat resident | BI, BAM, BAC | Account opening possible, solid digital banking, USD accounts available. |
| Business traveler | BAC, BI | BAC has regional network (6 Central American countries). BI has 24/7 ATMs at Pradera and airport. |
Tourist ATM Friendliness Score — proprietary ranking
Our Tourist ATM Friendliness Score (0-100) combines five factors designed to answer the real question for tourists and diaspora: “Which ATM gives me the fewest problems and charges me the least?”
Score methodology
| Factor | Weight | How measured |
|---|---|---|
| Fee structure | 35% | Combination of minimum and maximum fee for international cards. Penalizes high ceilings and high minimums. |
| ATM network coverage | 25% | ATM count from banks.json. Normalized: 2,500+ = 10/10, 100 = 1/10. |
| Foreign card acceptance | 20% | Acceptance of Visa, MasterCard, Plus, Cirrus, AmEx, Discover. Penalizes limited networks. |
| Fraud-complaint history | 10% | Reports of skimming, card retention, double charges. No consolidated public data — we use the foreignerFriendly classification as proxy. |
| English-language UX | 10% | English-speaking staff and mobile app in English. Critical for tourists in transit. |
Calculation source: ATM counts and fee data from
banks.json(daily scraper). foreignerFriendly categories fromforeignerNotesfield. Card acceptance fromatmInfo.acceptedCards.
Tourist ATM Friendliness ranking
| # | Bank | Fees (35%) | Network (25%) | Cards (20%) | Fraud (10%) | English UX (10%) | Total score |
|---|---|---|---|---|---|---|---|
| 1 | Banco Industrial (BI) | 9.0 | 10.0 | 10.0 | 9.0 | 9.0 | 94.5 |
| 2 | Banrural | 9.0 | 9.0 | 10.0 | 7.0 | 4.0 | 85.0 |
| 3 | BAC Credomatic | 9.0 | 3.0 | 10.0 | 9.0 | 7.0 | 75.0 |
| 4 | G&T Continental | 9.0 | 4.0 | 8.0 | 7.0 | 4.0 | 68.5 |
| 5 | Ficohsa | 9.0 | 3.0 | 8.0 | 7.0 | 3.0 | 65.0 |
| 6 | Banco Promerica | 9.0 | 2.0 | 8.0 | 7.0 | 4.0 | 63.5 |
| 7 | Vivibanco | 5.0 | 1.0 | 7.0 | 5.0 | 3.0 | 42.0 |
| — | BAM | not published | not published | 10.0 | 7.0 | 4.0 | not scorable |
Interpretation:
- BI (94.5) combines the largest network with solid foreign customer service. If you only remember one name, this is it. ATMs at every tourist zone (Antigua, Atitlán, Zona Viva, airport).
- Banrural (85.0) ranks second not for tourist service but for irreplaceable rural coverage. If you go beyond Antigua/Atitlán/Tikal, Banrural is sometimes the only ATM in town.
- 🔴 BAM — removed from the ranking, corrected Aug 31, 2026. It used to sit third at 84.5, described there as leading on fees off a Q30 cap. Two of the five inputs behind that number came from figures BAM does not publish: the fee score of 10.0 rested on a Q25-Q30 international-card fee that appears nowhere on BAM’s site, and the network score of 5.0 rested on an “800 ATMs” count that BAM also does not publish — its
/agencias-cajeros/page is a JavaScript locator with no totals. Together those are 60% of the score, so rather than invent them we mark BAM not scorable. Two further inputs moved on their own: the fraud proxy drops from 9.0 to 7.0 and English UX from 8.0 to 4.0, because both were derived from a foreigner-friendly classification that was itself corrected to with restrictions. What we can still say about BAM’s ATMs, from BAM’s own pages: the network is Red 5B, it also runs Mi Bamco banking agents, and for its own Cuenta Fácil holders the first two 5B transactions are free, then Q5 each, with Q7.00 for withdrawals outside Red 5B. - BAC (75.0) scores low on network (300 ATMs) but its BAC credit card is the regional favorite. Best pick if you’re traveling around Central America.
- Vivibanco (42.0) avoid: highest fees, smallest network, not designed for foreigners.
Card networks accepted by bank
All modern Guatemalan ATMs are connected to the local 5B interbank network. International network acceptance varies:
| Bank | Visa | MasterCard | Plus | Cirrus/Maestro | American Express | Discover |
|---|---|---|---|---|---|---|
| Banco Industrial | ✓ | ✓ | ✓ | ✓ | Limited (Z10/Z14) | No |
| Banrural | ✓ | ✓ | ✓ | ✓ | No | No |
| BAM | ✓ | ✓ | ✓ | ✓ | Limited | No |
| G&T Continental | ✓ | ✓ | ✓ | ✓ | No | No |
| BAC Credomatic | ✓ | ✓ | ✓ | ✓ | Limited | Limited |
| Banco Promerica | ✓ | ✓ | ✓ | ✓ | No | No |
| Ficohsa | ✓ | ✓ | ✓ | ✓ | No | No |
| Vivibanco | ✓ | ✓ | Limited | Limited | No | No |
Practical summary: Visa and MasterCard work at every ATM. If your only card is AmEx or Discover, bring a Visa or MC backup or try BAC Credomatic first.
Best ATM network coverage by region — where to find ATMs
ATM density varies dramatically by region. These are the leaders:
| Region | Coverage leader | Notes |
|---|---|---|
| Guatemala City (Z10/Z14) | BI, BAC | Densest zones. ATMs at Pradera mall, Oakland Mall, Cayalá. |
| Antigua Guatemala | BI, BAM | ATMs at Calle del Arco, Parque Central, La Antigua Galería. |
| Lake Atitlán (Panajachel/San Pedro) | Banrural, BI | Panajachel has 4-5 ATMs. San Pedro and Santiago have Banrural only. |
| Tikal/Petén (Flores) | Banrural, BI | Flores has 3 ATMs. There is NO ATM at Tikal itself — withdraw in Flores first. |
| Pacific Coast (Monterrico, Las Lisas) | Banrural | ATMs at municipal seats. Bring cash from Antigua. |
| Quetzaltenango (Xela) | BI, Banrural | Branches and ATMs across the Historic Center and Pradera Xela. |
| Rural towns (any highland) | Banrural | Only bank with consistent presence outside departmental capitals. |
Traveler’s rule: If you’re going to a town of fewer than 5,000 people, assume you’ll only find Banrural — and sometimes no ATM at all. Withdraw cash in the city first.
Cohort guidance — which bank to pick for your situation
First-time tourist (1-2 weeks)
- First choice: BI. ATM at La Aurora airport on arrival. ATMs in Antigua, Atitlán, and Zona Viva.
- Recommended card: Charles Schwab + Visa backup.
- Strategy: pull Q2,500-3,000 on arrival. Enough for 3-4 days of basic expenses. Re-pull in Antigua or Atitlán per itinerary.
Diaspora visiting family
- First choice: Banrural. Irreplaceable rural coverage. Your family can pick up Western Union/Remitly remittances at any Banrural branch.
- For you personally: BI or BAM in the city.
- Strategy: combine Wise/Remitly transfer before the trip + your own ATM pull at BI/BAM for personal expenses.
- See Live remittance comparator and International transfers by bank.
Expat resident (long-term)
- First choice: BI or BAM for primary account.
- Second account: BAC for credit card + regional travel.
- Strategy: open GTQ + USD account at BI/BAM. Use Wise to move funds from the US. Local debit card eliminates ATM fees entirely.
- See Personal account opening by bank.
Business traveler or digital nomad
- First choice: BAC Credomatic if visiting 2+ Central American countries.
- Strategy: BAC credit card + Charles Schwab debit for ATMs. Wise multi-currency for invoicing.
Strategy to avoid getting burned by fees
Five rules that save $100-$500 USD per 2-week trip:
- Withdraw larger amounts less often. The fixed Q25-Q35 fee is per transaction, not per amount. Q3,000 once costs Q35; Q1,500 twice costs Q70.
- Use ATMs inside bank branches. ATMs at malls have the same fees, but ATMs at gas stations or convenience stores sometimes add an operator surcharge.
- Always use your own bank’s network when possible. Own-network ATMs = free for account holders. Only applies if you open a local account.
- Choose GTQ, not USD or “your home currency”. Dynamic Currency Conversion (DCC) charges 4-8% markup. Your home bank always gives better conversion.
- Carry at least 2 cards. Visa + MasterCard. If one ATM rejects the first, the second usually works.
USD vs GTQ — which to withdraw?
Some ATMs in Zone 10, Zone 14, and Antigua offer USD withdrawal. Recommendation: withdraw in GTQ. Reasons:
- The USD bills dispensed by Guatemalan ATMs are often worn — and Guatemalan exchange houses reject damaged bills.
- The conversion markup applied by the ATM when giving you USD is worse than your home bank’s markup (which would happen anyway).
- If you need physical USD for emergency, a Z10 exchange house or the airport Free Trade Zone gives a better rate.
Safety tips at Guatemalan ATMs
Data from banks.json combined with local experience:
- Use ATMs inside branches or shopping malls — not street-facing ATMs.
- Avoid night withdrawals especially in Zone 1 Guatemala City.
- Cover the keypad when entering your PIN.
- Be aware of your surroundings — don’t use your phone while withdrawing.
- If an ATM eats your card, contact the bank immediately (bring your passport to the branch).
- Report suspicious transactions to your home bank within 24 hours.
- Don’t accept help from strangers at ATMs — common fraud tactic.
Best US cards for Guatemala
Data from atmInfo.bestCardsForGuatemala. These four cards are absolute favorites among frequent travelers and expats:
| Card | Main benefit | Best for |
|---|---|---|
| Charles Schwab Investor Checking | Reimburses all ATM fees worldwide. No foreign transaction fee. | Any traveler — the #1 card. |
| Wise Multi-Currency Card | Real exchange rate (mid-market). Hold GTQ balance. Low fees. | Diaspora with frequent transfers. Nomads. |
| Capital One 360 | No foreign transaction fee. ATM on Allpoint network. | Anyone already with Capital One. |
| Revolut | Good exchange rates. Free ATM withdrawals up to a monthly limit. | European or multinational travelers. |
For Guatemalan diaspora with US accounts: Wise combines a debit card that works at Guatemalan ATMs with real exchange rates for sending remittances to family. Drops effective total cost to ~1.5% versus 5-8% at Western Union.
Methodology and sources
Fee data: Daily scraping of official websites of the 8 Guatemalan banks (BI, Banrural, BAM, G&T Continental, BAC Credomatic, Banco Promerica, Ficohsa, Vivibanco). Corrected Aug 31, 2026: this line previously asserted a cross-check against Superintendencia de Bancos (SIB) publications. There was none — sib.gob.gt could not be read on 2026-08-31 through any rung of our fetch ladder, so no SIB cross-check stands behind this table. BAM’s international-card ATM fee and its ATM count are not published anywhere we can read, and its rows say so rather than carrying a number.
ATM count: atmCount field from banks.json updated May 16, 2026. System total: 6,800 ATMs distributed across the 8 banks.
Reference exchange rate: Q7.62/USD on May 16, 2026. USD conversions are approximate — verify the Banguat rate at /exchange-rates/ before withdrawing.
Tourist ATM Friendliness Score: Proprietary 0-100 model weighting fees (35%), network coverage (25%), card acceptance (20%), fraud history (10%), and English UX (10%). Full methodology at /how-we-calculate-scores/.
Known limitations:
- We don’t have 12-month fee-change history per bank — banks don’t publish that time series consistently.
- Fraud score uses the
foreignerFriendlyfield as a proxy because SIB doesn’t publish per-bank complaint reports. - ATM counts are estimates published by each bank — may have ±10% margin of error.
Regulator: Superintendencia de Bancos de Guatemala (SIB) — sib.gob.gt. FOPA deposit insurance covers up to Q20,000 per person per bank (~$2,591).
Related pages
- Live remittance comparator (Wise, Remitly, WU, MoneyGram)
- International wire transfers Guatemala 2026
- Personal account opening by bank
- USD account comparison Guatemala
- Banguat exchange rate today
- Credit cards comparison Guatemala
- Methodology · How we calculate scores
Frequently Asked Questions
Which is the best bank to use my foreign card at Guatemalan ATMs?
Banco Industrial (BI) wins the Tourist ATM Friendliness Score with 94.5/100. It runs Guatemala’s largest network (2,500+ ATMs), accepts Visa/MC/Plus/Cirrus, charges Q25-Q35 per international withdrawal, and has English-speaking staff at Zone 10 and Zone 14 branches. Corrected Aug 31, 2026: we previously called BAM the best alternative on a ‘Q30 fee ceiling, the lowest in Guatemala’. BAM does not publish any international-card ATM fee, so that claim is withdrawn and BAM is no longer scorable on this ranking — 60% of the score (fee structure plus network size) depends on figures it does not publish, including its ATM count. What BAM does publish is that its network is Red 5B, and, on the Cuenta Facil page, Q5 for each additional 5B ATM transaction after the first two free and Q7.00 for withdrawals outside Red 5B.
How much does a Guatemalan ATM charge for a US card?
Guatemalan ATMs charge Q25-Q35 ($3.24-$4.53) per withdrawal for international Visa, MasterCard, Plus, or Cirrus cards. Vivibanco is the outlier at Q30-Q40 ($3.89-$5.18). On top of that you pay your home bank’s fee ($2-$5 typical) plus a 1-3% currency conversion markup on the Banguat rate. Real all-in cost per withdrawal: $5.50-$12 USD.
Why does BI cap at Q35 when Banrural also caps at Q35 — aren't they different banks?
International ATM fees in Guatemala are nearly identical across banks because most local ATMs settle through the shared 5B network. The Q35 ceiling reflects the standard Visa/MasterCard interchange fee, not the bank’s branding. Corrected Aug 31, 2026: we used to say the floor varies and that ‘BAM goes as low as Q25 with a Q30 cap — the cheapest in Guatemala’. BAM publishes no international-card ATM fee at all, so neither number is ours to quote and the ‘cheapest’ claim is withdrawn. What actually varies between banks is service quality when your card is retained. That’s why our Tourist ATM Friendliness Score weights network coverage + service + acceptance + English UX, not just price.
Does Guatemala accept American Express at ATMs?
Yes, but with very limited coverage. Most Guatemalan ATMs accept Visa, MasterCard, Plus, and Cirrus/Maestro. American Express only works at a small subset of ATMs — primarily BAC Credomatic, BI Zone 10/14 branches, and La Aurora airport. If your only card is AmEx, bring a Visa or MC backup. Discover coverage is even smaller.
Are Guatemalan ATMs safe to use?
Yes if you take basic precautions: use ATMs inside bank branches or shopping malls, avoid street-facing ATMs and Zone 1 Guatemala City after dark, cover the keypad when entering your PIN, and inspect the card slot for skimmers. If an ATM eats your card, call the bank immediately and visit the branch with your passport. Report any suspicious charges to your home bank within 24 hours for fraud protection.
What's the best US debit card for Guatemala?
Charles Schwab Investor Checking reimburses all ATM fees worldwide and charges no foreign transaction fee — the absolute favorite among expats and frequent travelers. Alternatives: Wise Multi-Currency Card (real exchange rate, hold GTQ balance), Capital One 360 (no foreign transaction fees), and Revolut (good rates + free withdrawals up to a monthly limit). These four cards save $50-$200 per trip versus a standard debit card.
How much can I withdraw from a Guatemalan ATM in one day?
Per-transaction limit is typically Q3,000-Q5,000 ($389-$648 USD). ATMs usually allow 3-5 withdrawals per day, so the practical daily ceiling is Q15,000-Q25,000 ($1,944-$3,239). The real limit is set by your home bank — Charles Schwab and Capital One usually allow more. For large amounts, consider a wire transfer instead of multiple ATM pulls to avoid stacked fees.
Should I choose GTQ or USD when the ATM asks?
Always choose GTQ (quetzales). When the ATM offers to convert to your home currency (Dynamic Currency Conversion or DCC), it applies a 4-8% markup on the Banguat rate — far worse than your home bank’s conversion. Accepting DCC can cost you $20-$50 extra on a Q3,000 withdrawal. Rule: whenever asked ‘charge in your home currency or quetzales?’ — say quetzales.




